Shipping policy
Pure Guardn Shipping Policy
Thank you for shopping with Pure Guardn. Please review the information below regarding order processing, shipping, and delivery.
Order Processing
Orders are submitted for fulfillment after they are successfully placed and payment has been confirmed.
Processing times may vary depending on product availability, order volume, holidays, and other fulfillment-related circumstances. Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
Shipping Rates
Available shipping options and any applicable shipping charges will be displayed at checkout before you complete your purchase.
Shipping rates may vary based on your delivery location, order details, and the shipping method available for your order.
Delivery Estimates
Any delivery timeframe shown at checkout or provided after your order is placed is an estimate and not a guaranteed delivery date.
Delivery times may be affected by carrier delays, weather, holidays, high shipping volumes, or other circumstances outside of Pure Guardn’s control.
Tracking Your Order
When tracking information is available, it will be provided by email after your order has shipped.
Please allow some time for tracking information to become active after you receive your shipping confirmation.
Shipping Destinations
Pure Guardn currently ships within the United States only.
Orders cannot currently be shipped to international addresses. If shipping is available to your U.S. address, the applicable shipping options will appear during checkout.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information when placing an order.
Please review your shipping address carefully before completing your purchase. If you notice an error after placing your order, contact us at pureguardn@gmail.com as soon as possible.
We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed once an order has entered processing or fulfillment.
Delayed, Lost, or Missing Packages
If your tracking information shows an unexpected delay or you believe your package may be lost, please contact us at pureguardn@gmail.com with your order number and available tracking information.
We will review the situation and provide any assistance reasonably available to us.
Pure Guardn is not responsible for delays caused by shipping carriers or circumstances outside of our control.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or contains the wrong item, please contact pureguardn@gmail.com within 7 days of delivery and include your order number, a description of the issue, and clear photos of the product and packaging.
We will review the issue and determine the appropriate resolution.
For additional information, please review our Return & Refund Policy.
Questions
For questions about shipping or an existing order, contact us at:
We will do our best to assist with questions regarding the status and delivery of your Pure Guardn order.